PRELIMINARY INFORMATION FORM

This Preliminary Information Form has been prepared in accordance with the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

The buyer acknowledges that they have been informed of the following matters prior to confirming the order.


1. Seller Information

Company Name: ZILAN BULBUL
Address: Çağlayan neighborhood, Vatan street, no:46, Apartment:2, Kağıthane/Istanbul
Phone: [+905447611401]
Email: [info@nostraatelier.com]
Tax Office and Tax Number: Kağıthane Tax Office/1920394448


2. Product Information

Products offered for sale:

-Type

- Essential qualities

- Material information

- Size information

-Selling price including taxes.

This is indicated on the relevant product page.

All prices listed on the site include VAT and shipping costs for Turkey.


3. Payment Information

Payments are processed through the payment methods offered on the website.

By confirming the order, the buyer acknowledges and agrees to make the payment.


4. Delivery Information

Orders will be shipped within 1 (one) to 3 (three) business days following receipt of payment confirmation.

Delivery time may vary depending on the shipping company and delivery address.

The Seller is not responsible for delays caused by incomplete or incorrect address information.


5. Right of Withdrawal and Right of Return

Due to hygiene and health reasons, the buyer cannot return the products received or exercise their right of withdrawal.

This is especially true for products that come into direct contact with the skin, such as earrings, once the packaging has been opened .

Furthermore, returns are not accepted for items showing signs of use, damage, or that are no longer suitable for resale.


6. Dispute Resolution

Consumer Arbitration Boards and Consumer Courts have jurisdiction in resolving disputes.


By confirming the order, the buyer declares that they have read, understood, and accepted this Preliminary Information Form.